General Terms and Conditions and Client Information

Disclaimer: As an e-shop owner you should publish Terms and Conditions on your website. The document should specify the relationship between you and your customer, explain your refund and withdrawal policy. There are many sample templates for Terms and Conditions to be found online, just search for „Terms and Conditions generator“. In any case, we strongly recommend you to seek legal advice and adjust the template to suit the needs of your business.

Table of Contents

1. Scope of Application
2. Conclusion of the Contract
3. Right to Cancel
4. Price and Delivery Costs
5. Shipment and Delivery Conditions
6. Liability for Defects
7. Liability
8. Law and jurisdiction
9. Alternative Dispute Resolution